Shipping policy

 

Shipping Destinations

We currently ship to addresses within the United States and internationally. Please note that shipping times and costs may vary depending on your location.

Processing Time

  • Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
  • During peak periods (e.g., holidays, promotional sales), processing times may be longer.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided link.

Shipping Issues

  • Delayed Delivery: If your order has not arrived within the estimated delivery time, please contact our customer service team at renevacamerch@gmail.com. We will assist you in tracking and resolving any issues with your shipment.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at renevacamerch@gmail.com. Provide your order number and any relevant details. We will work with the carrier to resolve the issue as quickly as possible.

International Shipping Policies

  • Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
  • Shipping Times: International shipping times can vary widely due to customs processing and other factors beyond our control. We appreciate your patience.

Contact Us

For any questions or concerns about our shipping policy, please contact us:

Thank you for shopping with Rene Vaca Comedy! We appreciate your business and look forward to bringing laughter to your doorstep.