Processing Time:
Orders are typically processed within 1-2 business days after payment is received. During peak periods, processing times may be slightly longer, but we strive to ship orders as quickly as possible.
Shipping Method:
- Standard Shipping: Estimated delivery within 3-7 business days.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and your selected shipping method. You can view the shipping cost for your order during the checkout process before completing your purchase.
International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customs duties and taxes may apply and are the responsibility of the recipient.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.
Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or destination. We will notify you if any restrictions apply to your order during the checkout process.
Questions or Concerns?
If you have any questions or concerns about shipping, please don't hesitate to contact us. Our customer service team is here to assist you!
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we'll gladly accept returns within 30 days of purchase.
Conditions for Returns:
- Items must be unused, unworn, and in their original packaging.
- Returns must be initiated within 30 days of purchase.
- Original proof of purchase is required for all returns.
Refunds:
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
- Please allow 7-10 business days for your refund to be processed.
How to Initiate a Return:
To initiate a return, please contact our customer service team at renevacamerch@gmail.com. We'll provide you with further instructions on how to return your item.
Questions or Concerns?
If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to help!
